Shipping and Returns


Products are shipped directly from NLC’s Distribution Centre in St. John’s. Products typically are delivered within 1 to 2 business days, with some exceptions. The cost of shipping is $9.00 + HST. Please note that due to current challenges associated with COVID-19, order fulfillment and shipping may take longer than usual. Your patience is appreciated as we work safely to serve you. 

Product Returns

  • All Cannabis Product returns can only be returned if unopened with the excise stamp still intact.
  • You will be refunded via the original payment method used for the purchase.
  • No returns will be offered on products ordered in error, or if customer decides they do not want the product.
  • All prices are final at the time of purchase.
  • Product sent in error can be returned to the NLC Distribution Centre. The expense of the return will be covered by NLC.
  • NLC reserves the right to refuse any request for a refund.

For assistance, please contact us at (709) 724-1200, Monday to Friday, 8:30am to 4:30pm, or via e-mail at

Request for Refund

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