FAQ

General

Q: Why did the federal government choose to legalize cannabis?

A: The Government of Canada has chosen to legalize cannabis to create a legal framework around production, distribution, sale and possession of cannabis in Canada. More information about the federal framework can be found here:

https://www.canada.ca/en/services/policing/justice/legalization-regulation-marijuana.html

Q: What is NLC’s role?

A: The sale of cannabis will be done through private retailers licensed by the Newfoundland and Labrador Liquor Corporation (NLC), who has experience, resources and infrastructure to be the regulator and distributor. NLC will control the possession, sale and delivery of cannabis, and set prices for cannabis products.

At the outset, NLC will be the online retailer of cannabis. It will establish a trusted online location for the purchase of cannabis products thereby providing accessibility for all Newfoundlanders and Labradorians.

There may be instances and areas of the province where private retailers have no interest in operating. In such cases, NLC may fill this role.

This model provides flexibility to adapt to a maturing market in terms of price, volume and product preference in the future, while allowing for a retail system to be in place by October 17th, 2018.

For more details please reference the Government of Newfoundland and Labrador media release here:

http://www.releases.gov.nl.ca/releases/2017/exec/1123n01.aspx

Q: Is there a plan for education or training?

A: Programs are currently in development for public awareness and education as well as specific training initiatives for retail operators and staff. NLC will work in partnership with government departments to deliver social responsibility communications via mass media, online and in licensed cannabis retailers to ensure all matters pertaining to the legalization of cannabis are understood. A comprehensive, multifaceted public education and awareness program will be used to ensure that residents, and particularly parents, youth, drivers, employers and employees understand the serious risks associated with cannabis use.

Q: Who can I contact if I have questions regarding cannabis?

General Inquires
709-724-12000
This email address is being protected from spambots. You need JavaScript enabled to view it.

Consumers

Q: What is the legal age?

A: Newfoundland and Labrador has set a legal age of 19 for cannabis use, purchase and possession.

Q: What measures are you taking to protect against underage purchases?

A: In-Store - Customers will be required to present a valid photo I.D. for all transactions occurring in licensed cannabis retail stores. Products will not be sold to individuals who cannot produce a valid form of identification.

Online - For online purchases, a valid photo I.D. must be presented upon home delivery. Packages must be signed for by a resident of legal age and will not be left in community mailboxes, residential mailboxes or on doorsteps.

Q: How much can individuals purchase?

A: Individuals are permitted to purchase up to 30 grams of cannabis flower or equivalent in other formats in one transaction.

Q: How much can individuals possess?

A: Individuals can possess up to 30 grams of cannabis flower or equivalent in other formats at one time.

Q: Where will cannabis be sold?

A: Cannabis will be sold through licensed retailers that have been approved by NLC through a Request for Proposals (RFP) process. Cannabis products will also be available through www.ShopCannabisNL.com operated by NLC. Please check back soon for more details on store locations and the online shop.

Q: Will cannabis be sold online?
A: Yes, cannabis will be sold online by NLC at www.ShopCannabisNL.com. Please check back soon for more details regarding the online shop.
Q: What kinds of cannabis products will be sold?
Upon introduction of legalized cannabis on October 17th, 2018 products available for sale will include cannabis in the following forms: Flower, Plants, Seeds and Oils. Other cannabis products such as edibles and concentrates are still under review by Health Canada with a decision pending in 2019.
Q: Where will stores be located?
Store locations will provide consumers in Newfoundland and Labrador with reasonable access to product. Qualified applicants who have been invited to continue the application process may be found here.
Q: Will those who require cannabis for medical purposes be able to purchase from these retail stores and online?
While anyone over the age of 19 may purchase non-medical cannabis through Licensed Cannabis Retailers and online, medical cannabis patients are encouraged to follow the advice of their healthcare professionals and receive products through their existing medical channels.
Q: How will online ordering work?
NLC will operate a cannabis e-commerce web site www.ShopCannabisNL.com that will offer a full complement of cannabis flower, plants, seeds and oils that can be purchased online and delivered to your home.
Q: Who will be delivering product?
A: A secure and bonded service provider will handle direct-to-consumer delivery. The exact vendor will be determined and announced prior to launch.
Q: What are the delivery times?
A: Delivery times will vary based on geographic location and order size. These details will be posted once we have our product catalogue finalized.
Q: Where will you deliver?
A: Direct-to-consumer delivery will be available throughout Newfoundland and Labrador. The recipient must show valid I.D. and sign for the package upon delivery.

Distributors and Retailers

Q: What is the process for applying for a cannabis retail license?

A: The RFP application process for retail licenses is now closed. NLC is currently working with qualified applicants on next steps in the licensing process.

Q: Are edibles part of the initial venture?

A: No. The federal government has not approved edibles at this time. NLC is awaiting clarification and expects to be able to offer these products in 2019.

Q: Where can I find the RFP for licenses?

A: The RFP application process for retail licenses is now closed. NLC is currently working with qualified applicants on next steps in the licensing process.

Q: How will product be distributed?

A: Product will be warehoused by Licensed Producers (LP’s) and distributed to Licensed Cannabis Retailers (LCR’s). NLC is not assuming responsibility for warehousing nor distributing product directly.

Q: Is home delivery allowed?

A: Direct-to-consumer delivery will only be permitted by ordering product through NLC’s cannabis e-commerce site www.ShopCannabisNL.com. Please check back soon for more details.

Q: I operate a retail store that sells alcohol. Am I eligible to obtain a cannabis retail license?

A: While retail stores that sell alcohol may be eligible, there are certain restrictions, which were noted in the RFP. The RFP application process for retail licenses is now closed. NLC is currently working with qualified applicants on next steps in the licensing process.

Q: How many retail licenses will be issued/awarded?
A: The initial RFP for Licensed Cannabis Retailers identified the opportunity for up to 41 licenses (not including retail locations granted to Licensed Producers). The final approval of licenses will be subject to applicants meeting minimum criteria as set out in the RFP. NLC is currently working with qualified applicants on next steps in the licensing process.
Q: When will you know the locations of the stores?

A: As qualified Licensed Cannabis Retailer applicants complete the licensing process, NLC will announce locations before legalization date of October 17th, 2018.

Q: Are there specific branding requirements or standards for licensees?

A: Details on branding standards and other retail store requirements were included in the RFP and will be discussed with successful applicants upon awarding of license.

Q: How did you determine where to locate these stores?

A: We made every effort to create a balance between accessibility and safety. We took into account the geography of our province, population density and drive times between regions and communities with a proposed LCR. It is important that we provide people with access to product, and the mix of retail stores and online sales will achieve this. It is also important that we get this right. A focused, methodical rollout of stores will allow us to achieve the desired coverage, but also ensures that we don’t move too fast and risk creating something that is difficult to manage from the onset.

Q: Were all proposals evaluated using the same criteria?

A: The criteria outlined in the RFP was the same for all applicants and designed to find the right partners to provide safe, secure supply of non-medical cannabis, as well as sufficient coverage throughout the province. Each proposal was evaluated on its own merit without consideration of competing bids.

Q: If the chosen applicant backs out for any reason, will you go to the next highest score (provided they meet minimum requirements)?

A: We will consider this as an option and look at each area and each scenario individually to find the right retail partner.

Q: How did you develop the tiered-system noted in the RFP?

A: Current legalized non-medical cannabis retail environments were researched in the U.S. and internationally. Ongoing and open consultations with provincial jurisdictional counterparts have also played a significant part in the development of our tiered-system. We also took into account the unique nature of our widely dispersed population across a large geographic area which can make the task of finding suitable retail environments challenging, thereby creating the need to have flexibility in our retail servicing options.

Q: How did you develop the point-ranking system in the RFP?

A: We aligned the point-rankings to coincide with our key priorities in making non-medical cannabis available to the people of the province. Social Responsibility, Safety and Security were weighted the heaviest in the ranking system to reflect the importance we put on these values. Business Plan was next, and a critical component to ensure we engaged individuals and companies that had a proven track record of success and a clear understanding of business principles. We wanted to ensure that qualified applicants clearly understood the nature of the business and what is takes to succeed. Store Design and Layout is a big part of creating an inviting environment that will build a positive customer experience. Geographic Location took into consideration the best areas to service a given region and Retail Mix allowed us to provide more points to those locations that focused solely on Cannabis and related products, as opposed to mixed retail with beverage alcohol. Brewers Agents and Liquor Express operators received fewer points to reflect our desire to avoid co-location with cannabis and alcohol wherever possible.

Q: What are you doing to ensure product quality/safety?

A: We will regulate and enforce product packaging and safety guidelines in all LCRs as identified in the Federal Government regulatory framework.

Q: What are you doing to prevent access to minors?

A: We will follow all relevant legislation and regulations as put forth by Federal and Provincial Governments. Retailer training, product knowledge, and social responsibility will be key drivers for all successful LCRs. For Tier 1 & 2 stores, there will be separate environments only accessible by over 19 (I.D. required); and Tier 3 & 4 stores will be required to restrict product visibility, with cannabis locked in secure cabinets and behind or underneath counters. We will also ensure the principles and protocols of our successful Check 25 programs are clearly understood and practiced at all times.

Q: Can an LCR sell online?

A: No. At the outset, NLC will be the online retailer of cannabis. It will establish a trusted online location for the purchase of cannabis products. In time, licenses for online sales may be issued to qualified applicants.

Q: Can an LCR provide “Direct-to-Consumer” Delivery? Call-in Orders? “Click & Collect”?

A: LCRs may opt to provide customers with options such as “Call Ahead for Pickup” and/or online “Click & Collect”, however both options would be restricted to holding the product on reserve until a customer arrives and pays for the product with the sales transaction taking place in-store. Sales transactions will not be permitted over-the-phone nor online for LCRs.

Q: Can an LCR ship out of province?

A: No. Our objective is to service the Province of NL. We will respect other provinces, federal and international regulations.

Q: Will Cannabis NL ship online orders out of province? U.S.? International?

A: Our objective is to service the Province of NL. We will respect other provinces, federal and international regulations.

Q: Can LCRs set their own pricing?

A: No. Cannabis NL will set and maintain common pricing for the same products across the sales network in NL for all LCRs.

Suppliers/Producers

Q: Will stores be selling ancillary products (i.e. vaporizers, etc.)?

A: Yes, there will be some consideration given to the sale of cannabis accessories.

Q: How can I get my product(s) in a cannabis retail store in Newfoundland and Labrador?

A: For inquiries or questions about product supply, please contact Blair Boland at 709-724-1143.

Q: Can individuals grow their own cannabis?
A: Upon legalization, in Newfoundland and Labrador, those aged 19 years and older will be permitted to own up to four (4) plants per household.
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